FAQ

Traveler's guide

Before your trip

Before your trip

How can I book a flight?

How can I book a flight?

You can book your flight with our partner Resaneo via our website, directly by the airline or via your travel agency.

Booking

How to follow / modify my reservation ?

How to follow / modify my reservation ?

To follow up or modify your reservation, we invite you to contact your airline or your travel agency. We advise you to add all the services (luggage, seat selection, check-in, etc.) before your trip

How to request assistance ?

How to request assistance ?

To facilitate your trip, you can request assistance (accompaniment, wheelchair, etc.). For this, you must inform your airline before your departure.

More details

What are the necessary formalities for my trip ?

What are the necessary formalities for my trip ?

The documents required to enter a different territory depending on the destination. We advise you to check these formalities before your departure on the website

www.diplomatie.gouv.fr www.traveldoc.aero

How can I book my parking space ?

How can I book my parking space ?

You can reserve your parking space with our partner TravelCar via our website. You will be given a code to access the car park on the day of your trip.

Booking

How to contact the airport?

How to contact the airport?

You can contact us using this form, by phone at

+33 (0)4.68.52.60.70

Contact-us

For any request regarding your reservation, we invite you to contact your airline.

Airlines

The day of your trip

The day of your trip

How to get to the airport?

How to get to the airport?

You can reach Perpignan airport by

 

Public transports Taxis Acces map

How to access the airport car parks?

How to access the airport car parks?

  • Different car parks are available at Perpignan airport. Long-term parking is available. You can reserve your place before your trip.

 

  • A minute drop-off (kiss and fly) is available in front of the terminal. The first 10 minutes are free. Please note: these locations are intended for short stops. For parking for more than 10 minutes, we advise you to you use the long-term parking lot.

 

  • A car park reserved for rental vehicles. Please note that this car park is exclusively reserved for rental vehicles.

When should I arrive at the airport?

When should I arrive at the airport?

We advise you to arrive between 2 hours and 1h30 before your departure. The opening and closing hours of the check-in / baggage drop-off counters vary by airline. The latest boarding time is shown on your boarding pass. No passenger can be accepted beyond this period.

Find out more

What luggage is accepted ?

What luggage is accepted ?

Dimensions and number of bags allowed in the hold and on board the aircraft depend on your airline and your booking class. To find out the number of bags allowed and their dimensions, check your reservation or contact your airline. (Company page link).

Please note that in the event of non-compliance with the baggage policy, additional costs will be charged on the day of your departure.

What items are prohibited on board?

What items are prohibited on board?

Certain items are prohibited in the cabin and must be placed in your checked baggage. Certain items are also prohibited in the hold. We recommend that you use the Airbag site (https://airbag.dsac.aviation-civile.gouv.fr/AirBag) to prepare your luggage.

Find out more

I need assistance, what should I do ?

I need assistance, what should I do ?

To facilitate your trip, you can request assistance (accompaniment, wheelchair, etc.). For this, you must inform your airline before your departure. On the day of your trip, go to your airline's check-in counter. Our teams will support you according to your needs.

 

More details

I am traveling with a baby, what can I take with me ?

I am traveling with a baby, what can I take with me ?

If you are traveling with a baby, you can take the necessary products with you for the duration of the trip (milk, bottle, water, etc.).

What services are offered at the airport ?

What services are offered at the airport ?

We provide you with various services to make your trip more pleasant (wifi, shops, ticket machine, etc.).

Find out more

After your trip

After your trip

I lost / found an item at the airport. What should I do ?

I lost / found an item at the airport. What should I do ?

If you have lost or found an object at Perpignan airport, contact us

by phone at +33 (0)4.68.52.60.70

Contact-us

 

For items lost on board the aircraft, we invite you to contact the airline.

 

How to address a complaint?

How to address a complaint?

Do you have a complaint or suggestion about Perpignan airport? You can contact us by letter addressed to

SPLAR Aéroport de Perpignan,

Avenue Maurice Bellonte,

66000 Perpignan

How to contact the airport ?

How to contact the airport ?

For any questions regarding your airport, you can contact us using this form,

by phone at +33 (0)4.68.52.60.70

Contact-us